You can get help and report problems in several ways.
We are located on the third floor of the Gateway building, and our office numbers are available at our staff profile pages. Feel free to drop by while we are in.
General Support
Get help with hardware, printing, networking, disk space, and other general
system questions by emailing trouble@stat.berkeley.edu. Please describe the problem, when, and (if relevant) the
machine and software involved in the problem.
Software and programming support
Contact the SCF statistical computing consultant to get help with software
or statistical computing topics, or request software installation, by emailing consult@stat.berkeley.edu.
Account/administrative support
Contact the SCF manager by email at manager@stat.berkeley.edu about account or administrative issues.
Real-time Messaging
We are on the UC Tech Slack instance in the #ucb-scf-users channel. Join with your Google/bConnected account.
Self help
Search for online documentation on a variety of topics.
Browse a list of common computational problems